Health Warranty Guide
Standard breeder health warranty: scope, duration, covered conditions, and claim procedure.
⚠️Warranty terms vary by breeder. Always confirm scope, duration, claim procedure, and exclusions in the contract.
Industry Standard Periods
| Period | Grade | Note |
|---|---|---|
| 30-day | Baseline | Minimum. Covers acute infections but insufficient for congenital diseases. |
| 60–90 day | Industry standard | Common for reputable breeders. Covers early-onset congenital. |
| 6 months | Upper tier | Covers slower-onset issues like congenital cardiac/joint disease. |
| 1 year | Top tier | Very few top breeders. Combined with genetic testing. |
| Lifetime | Rare | Breeders who take full responsibility, usually with conditions (no resale, no breeding). |
Coverage Items
Patellar luxation, cryptorchidism, heart murmur, cleft palate, liver shunt. Vet certificate required.
PRA, HCM, PKD, DM. Coverage stronger if genetic testing done.
Parvo, distemper, corona, parainfluenza.
Coccidia, giardia, roundworm. Depends on fecal test at handover.
Replacement or refund if death within 7–30 days. Strict conditions.
Injuries under buyer care are not covered.
Concealed conditions are the seller's responsibility under consumer law.
Claim Procedure (5 Steps)
Notify breeder within 24h
Report via messaging/phone/email. Log date, symptoms, photos.
Vet exam + certificate
Have the vet write 'possible congenital' and onset date. Keep receipts.
Submit claim docs
Send contract copy, certificate, receipts, photos, message log.
Negotiate remedy
Refund / treatment cost / replacement, per contract.
Escalate if unresolved
Contact BreederDirect office / consumer center / legal aid (Houterasu).
Tips to Maximize Warranty
- •Vet checkup within 3–7 days (evidence for claims)
- •Photograph/video the moment you notice symptoms (with timestamps)
- •Keep all breeder communication in writing (LINE/messaging/email)
- •Pet insurance covers what warranty doesn't (enroll on arrival day)
- •Read 'exclusions' carefully in your contract
- •Late reporting can void otherwise valid claims
Frequently Asked Questions
Is a health warranty required by law?
No. But under the Consumer Contract Act, hidden defects (concealed congenital conditions) are the seller's responsibility. Specific warranties are contractual.
Symptoms appeared inside the warranty but were first identified after. Covered?
Often judged by when symptoms were identified — a vet certificate dated inside the warranty supports a claim.
What does 'replacement individual' mean?
The breeder provides another puppy/kitten of equal quality. Suitable when you want another from the same breeder. Confirm timing.
What % refund is typical?
Death/untreatable: 100% standard. Treatable: partial refund (10–30%) or treatment cost share (50%) is common.
What if the breeder denies coverage and I disagree?
Contact BreederDirect office, the consumer center (188), legal aid (Houterasu), or hire a lawyer experienced in animal disputes. Gather certificates, contract, and messages first.