A complete guide for first-time buyers. Organized into three stages: before purchase, during purchase, and after purchase, covering every essential checkpoint.
Check the encyclopedia and care guides for basic info. Understand care difficulty, lifespan, adult size, and temperature needs.
Calculate initial costs (cage, tank, lighting, heater) and monthly costs (food, electricity, supplies). Use our cost calculator tools.
Ensure enough room for the adult-sized enclosure. Plan for future upgrades as the animal grows.
Set up cage/tank, heater/thermostat, lighting, thermometer/hygrometer, substrate, and water conditioner (for fish) in advance.
Have appropriate food ready for arrival. If live feeders are needed, confirm a reliable source.
Set up equipment and test for 1-2 days to ensure stable temperature and humidity. Aquariums need 2-4 weeks for bacterial cycling.
Verify the species isn't restricted. If in an apartment, check building rules for pet keeping.
Exotic animal vets are limited. Research nearby clinics that handle reptiles, birds, or your specific species.
Check verification badge, transaction history, and reviews. Confirm animal handling business registration if applicable.
Message the breeder directly about appetite, droppings, activity level, and health history.
Ask for extra photos or videos beyond the listing. Verify actual colors, patterns, and size.
Verify species name (scientific name), morph, and lineage info. Ask the breeder if anything is unclear.
Learn the breeder's temperature, humidity, and feeding routine so you can replicate it at home.
Verify seasonal packaging (heating/cooling), carrier, and estimated delivery date. Consider local pickup as an option.
Confirm DOA (dead-on-arrival) guarantee and issue resolution process. Our escrow system protects you until delivery confirmation.
Choose credit card or bank transfer. Zero transaction fees. Funds are held in escrow until you confirm delivery.
Check the animal/plant immediately upon opening. If there are issues, photograph them and contact support before confirming delivery.
Don't place directly into the enclosure. Fish need water acclimation (30-60 min). Plants should rest in partial shade.
Minimize handling for the first 2-3 days. Let your new pet settle in a calm, quiet space.
Start feeding the day after arrival with small amounts. Using the same food the breeder provided improves acceptance.
Check conditions frequently during the first week. Watch for excessive temperature swings between day and night.
Observe droppings, appetite, and activity daily. Contact the breeder or vet promptly if anything seems off.
Once everything looks good, press 'Confirm Delivery' to complete the transaction and release payment to the breeder.
Begin recording with our growth diary feature. Photo logs are a wonderful way to track progress over time.