A complete guide to purchasing and receiving live animals and plants on BreederDirect
Transactions on BreederDirect are completed in 5 steps. Our escrow system ensures safe trading.
Use categories and search to find listings. Check photos, prices, and breeder info. Message with questions. Note: Price negotiation is prohibited. All listed specimens are self-bred/grown by the breeder.
Click 'Buy' to proceed. We recommend discussing delivery timing with the breeder beforehand.
Pay via Stripe's secure page with credit card or bank transfer. Zero fees. Funds are held in escrow.
After payment, the breeder packages and ships carefully. You'll receive a tracking number.
Check condition upon arrival and press 'Confirm Delivery'. Payment is released to the breeder, completing the transaction.
BreederDirect supports credit card payments and bank transfers via Stripe, a global payment service used by millions of businesses with top-tier security.
Card information is securely managed by Stripe and never stored by BreederDirect.
Shipping live specimens requires care. Breeders set appropriate shipping methods on BreederDirect.
Breeders package according to species and season. Ice packs in summer, heat packs in winter, insulated boxes to minimize temperature changes. Shipping may be postponed in extreme weather.
When your package arrives, follow these steps:
Delivery confirmation deadline is 7 days from shipping notification. Auto-completes if no action taken.
If there are issues upon arrival, follow these steps:
With our escrow system, payment is not released until you confirm delivery. Take your time to resolve issues.
Due to the nature of live specimens, buyer-initiated cancellations are generally not accepted. Please verify all details before purchasing.
Contact us with photos before confirming delivery for review and refund processing.
If the breeder cannot ship (animal illness, death, etc.), a full refund is issued.
Credit cards (Visa, Mastercard, JCB, Amex) and bank transfers via Stripe. Zero fees for both parties.
Document the condition with photos and contact the breeder via messaging. Do not press Confirm Delivery until resolved.
Within 7 days of the breeder's shipping notification. Auto-completes if no action taken.
Due to the nature of live specimens, buyer-initiated cancellations are generally not accepted. Exceptions for dead-on-arrival or significant discrepancies.